Droplets Support Articles
By default, load balancers time out after the connection has been idle for 60 seconds. You can customize the timeout duration.
Load balancers return 503 errors when there are either no Droplets assigned to them or all of the assigned Droplets are unhealthy.
Older Droplets that did not have VPC enabled prior to October 2020 cannot be added to a VPC network without changing its IP address.
You cannot retain a Droplet’s IPv4 when you transfer the Droplet to a new region. Use a reserved IP address to maintain a static IP address.
Take a snapshot of your Droplet and then create new Droplet from the snapsnot in the new datacenter.
You cannot create Droplets in certain datacenters due to limited capacity. If you have snapshots in a limited capacity datacenter, transfer them to another datacenter to create Droplets from them.
You cannot create Droplets with a specific IP address, but you can use reserved IPs for a static address that you can migrate between Droplets.
To rename your Droplet, change the Droplet’s name in the control panel, then change its hostname from the command line using
hostnamectl or by editing /etc/hostname and /etc/hosts.
We do not email a Droplet’s root password. You can reset your root password if you don’t remember it.
If you lose the private SSH key you use to log into a Droplet, you need to re-enable password authentication to recover access.
You may be receiving this error for various reasons, including a missing SSH key or incorrect password.
You can recover your Droplet if you have taken a snapshot of the Droplet or signed up for automated backups.
Backup schedules and frequency cannot be changed, but you can use Snapshots to backup a Droplet at anytime.
Snapshots do not retain the IP address of the Droplet they were created from, but you can use reserved IPs to assign the same address to new or redeployed Droplets.
Destroying a Droplet destroys the backups along with it. You’ll want to preserve your backups first.
There are a few ways to install an SSL on your Droplet, depending on where you get the certificate from.
High RAM or CPU usage is normally the result of applications or kernel processes on the Droplet. You can monitor high CPU usage processes on the Droplet and stop them if necessary.
You cannot currently download DigitalOcean backups or snapshots, but you can use third-party tools to save your data locally.
You can manually back up a Droplet using DigitalOcean snapshots or backups or, alternatively, using a third-party tool like rsync or SFTP.
You can transfer snapshots of Droplets to other users, who can then recreate the Droplet on their account from the snapshot.
Instructions on patching Droplets for the Intel MDS vulnerability (Zombieload) and verifying the fix.