Droplets Support Articles

You may be receiving this error for various reasons, including a missing SSH key or incorrect password.

Older operating systems can pose large security risks.

You can recover your Droplet if you have taken a snapshot of the Droplet or signed up for automated backups.

Backup schedules and frequency cannot be changed, but you can use Snapshots to backup a Droplet at anytime.

Snapshots do not retain the IP address of the Droplet they were created from, but you can use floating IPs to assign the same address to new or redeployed Droplets.

You can review disk usage on your Droplet and then remove unnecessary files.

Configure your firewall to allow outgoing traffic through ports 80 and 443.

You cannot resize Droplets to smaller plans, but you can migrate your data to a smaller Droplet.

Windows cannot be used on a Droplet.

Destroying a Droplet destroys the backups along with it. You’ll want to preserve your backups first.

We have guides to help you migrate your data from your previous provider.

There are a few ways to install an SSL on your Droplet, depending on where you get the certificate from.

Use recovery mode to access Droplets that fail to boot up or have system problems.

File system corruption can cause a Droplet to boot into read only mode.

You can reset your Droplet’s password using the control panel.

High RAM or CPU usage is normally the result of applications or kernel processes on the Droplet. You can monitor high CPU usage processes on the Droplet and stop them if necessary.

You can serve multiple Wordpress instances from a single Droplet.

You can point multiple domains at a Droplet and serve multiple websites from it.

DigitalOcean blocks SMTP port 25 for some new accounts to prevent spam and other abuses of our platform.

You can check to see if a Droplet’s migration has completed by checking its history.

You cannot currently download DigitalOcean backups or snapshots, but you can use third-party tools to save your data locally.

You can manually back up a Droplet using DigitalOcean snapshots or backups or, alternatively, using a third-party tool like rsync or SFTP.

You can transfer snapshots of Droplets to other users, who can then recreate the Droplet on their account from the snapshot.

Creating a backup or snapshot takes roughly 2 minutes per GB of used space.