Protocol Initiation Issues
Shell Environment Issues
Can't Sign In?
Snapshots Support Articles
Do snapshots retain the IP address of the Droplet they were created from?
Snapshots do not retain the IP address of the Droplet they were created from, but you can use floating IPs to assign the same address to new or redeployed Droplets.
Can I download a backup or snapshot?
You cannot currently download DigitalOcean backups or snapshots, but you can use third-party tools to save your data locally.
How do I manually back up my Droplet?
You can manually back up a Droplet using DigitalOcean snapshots or backups or, alternatively, using a third-party tool like rsync or SFTP.
How do I transfer a Droplet to another user?
You can transfer snapshots of Droplets to other users, who can then recreate the Droplet on their account from the snapshot.
How long will my backup or snapshot take to complete?
Creating a backup or snapshot takes roughly 2 minutes per GB of used space.