DigitalOcean Platform Overview

Validated on 3 May 2024 • Last edited on 8 May 2024

Platform Overview

Information about the DigitalOcean platform, like billing and taxes, release notes, regional availability, and SLAs.

Product Information

Release notes track incremental improvements and major releases for the DigitalOcean cloud platform.
Availability of DigitalOcean products by datacenter and region.
Product lifecycle stages define how we stage, release, and retire product functionality.
DigitalOcean’s product Service Level Agreements.
DigitalOcean DDoS Protection provides free, always-on protection from distributed denial-of-service (DDoS) attacks for applicable DigitalOcean resources.
We publish our IP ranges as a CSV (comma-separated value) file, which is updated automatically.
digitalocean.com

Platform Information

Manage your team membership and your name, sign-in method, and email subscriptions with your personal DigitalOcean account.
Teams are how you manage your billing and infrastructure on DigitalOcean. You can work by yourself by remaining the only person on your team or collaborate by adding more people to teams you own.
Information on billing, including invoices, billing alerts, payment methods, late payments, and taxes.
Certification and transparency reports about our SOC 2 Type II certification, data center compliance, GDPR, Privacy Shield, and more.
digitalocean.com
Our six security pillars guide how we secure our products and platform.
digitalocean.com
Legal policies and security information, including our terms of service agreement and privacy policy.
digitalocean.com

Need Help?

Incident history, maintenance updates, and real-time and historical data on system performance.
digitalocean.com
Looking for technical support with your DigitalOcean account or infrastructure? Start here.
We provide free, ticket-based support to all customers and offer paid support plans with quicker response times, live chat, and more.
Vulnerability disclosure and private bug bounty program in partnership with Intigriti.
app.intigriti.com
Contact our SOC team to report abuse on a site hosted by DigitalOcean.
digitalocean.com

More Resources

Thousands of tutorials, videos, and answers to questions on software development, server administration, installing and configuring open source tools, and other technical topics.
digitalocean.com/community
Tools, apps, wrappers, and API integrations created by DigitalOcean and the developer community.
digitalocean.com/community

Latest Updates

Upcoming Changes

26 August 2024

  • We have added three additional team roles: billing viewer, resource viewer, and modifier. These new predefined roles have more granular permissions that cover additional use cases. The three existing team roles (owner, biller, and member) are unchanged.

    You can now also assign a role to teammates during invitation. Previously, new team members would join with the member role.

1 August 2024

  • Invoices now include a breakdown of bandwidth usage and cost per Spaces bucket. If you have 100 or more Spaces buckets, you can only view this breakdown in the CSV version of the invoice. To view or download invoices, see our Invoices billing page.

3 May 2024

  • You can now add purchase orders to your team to include purchase order information on your monthly invoices and track usage against your purchase orders.

For more information, see the full release notes.

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