What if I'm unable to pay my invoice?

If you find that you are unable to make a payment, please contact our support team. Our billing and technical specialists can help you find solutions to best protect your data and the hard work you’ve put into building and maintaining your project.

We do not offer extensions. We charge the account on the first of the month. If your account remains past due, your account will be suspended.

Google Pay is available on Chromium-based browsers like Chrome, Brave, and Microsoft Edge. Sometimes there are issues with password managers like 1Password. Try these troubleshooting steps if Google Pay isn’t visible on your account.
Your card may be declined for a number of reasons, including banking restrictions, unavailable funds, or trying to use a prepaid card.
Once you pay a past-due balance, you need to manually turn your resources (like Droplets) back on using the control panel.