For AI agents: The documentation index is at https://docs.digitalocean.com/llms.txt. Markdown versions of pages use the same URL with index.html.md in place of the HTML page (for example, append index.html.md to the directory path instead of opening the HTML document).

If you find that you are unable to make a payment, please contact our support team. Our billing and technical specialists can help you find solutions to best protect your data and the hard work you’ve put into building and maintaining your project.

We do not offer extensions. We charge teams on the first day of each month for the previous month’s usage, and we may charge earlier in the month when your balance reaches your tier’s auto-charge amount. If your account remains past due, your account will be suspended. For billing schedules and tiers, see How to Pay Your Bill.

Related Topics

I've paid my bill so why aren't my services online?

Once you pay a past-due balance, you need to manually turn your resources (like Droplets) back on using the control panel.

Can I have a refund?

We do not offer refunds.

I don't recognize a charge on my invoice

Download the CSV version of your invoice for more detailed billing information.