Once you pay a past-due balance, you need to manually turn your resources (like Droplets) back on using the control panel.
What if I'm unable to pay my invoice?
Validated on 12 Mar 2024 • Last edited on 18 Mar 2026
If you find that you are unable to make a payment, please contact our support team. Our billing and technical specialists can help you find solutions to best protect your data and the hard work you’ve put into building and maintaining your project.
We do not offer extensions. We charge the account on the first of the month. If your account remains past due, your account will be suspended.