Why can't I find my app even after paying my past due balance?
If your account has an unpaid past due balance for a prolonged time, we suspend your account. If your account remains suspended because of an unpaid past due balance for additional time, we permanently destroy all resources on the account.
Our late payment policies for past due accounts and suspended accounts.
You can pay your past due balance after this point to restore access to your account, but we cannot recover any destroyed resources.
You can contact support to request the app spec for deleted apps to recreate the app with the same configuration.
Related Topics
Dedicated egress IPs route egress (outbound) traffic from an app. To route ingress (inbound) traffic to an app, use one of App Platform’s public ingress IPs.
Add the root domain to the list of domains in the app’s settings along with the wildcard subdomain.
App Platform apps may be slow or unable to resolve
.gov domains because the domain administrators have blocked DigitalOcean’s IP addresses. To fix this, you can contact the domain administrator or use a custom DNS resolver.