Why can't I find my app even after paying my past due balance?

Validated on 18 Sep 2024 • Last edited on 19 Sep 2024

If your account has an unpaid past due balance for a prolonged time, we suspend your account. If your account remains suspended because of an unpaid past due balance for additional time, we permanently destroy all resources on the account.

Late Payments

Our late payment policies for past due accounts and suspended accounts.

You can pay your past due balance after this point to restore access to your account, but we cannot recover any destroyed resources.

You can contact support to request the app spec for deleted apps to recreate the app with the same configuration.

Why do I get the error "Domain Already Exists" when trying to add a domain to an app in another account?

You cannot add the same domain name to multiple apps or split an app and domain name across more than one account.

How do I fix an "Image or digest not found" error with multiple registries?

Specify the registry property in the app spec.

Why am I getting an error when trying to forward DigitalOcean Functions to Managed OpenSearch?

Functions does not support forwarding to Managed OpenSearch.

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