How do I open a support ticket when I can't log in?

If you cannot sign in to open a ticket, you can send a support request through the Can’t sign in form.

You can disable device verification by enabling two-factor authentication (2FA) or by authenticating with Google or GitHub.
Switch from Google or GitHub SSO to the username and password sign-in method on the My Account page.
Switch to a different login method on your DigitalOcean account (like email and password), then switch back to Google or GitHub and select the account you want to use.