Can I have a refund?

Validated on 12 Mar 2024 • Last edited on 29 Mar 2024

We do not offer refunds.

If there are extenuating circumstances, contact support.

Why do I need to enter a payment method?

We use payment information to verify your identity, which allows us to keep DigitalOcean safe against spammers and bots.

Why does DigitalOcean require prepayment for PayPal?

When you connect PayPal as a payment method, the small prepayment verifies your account.

Can I prepay for my support plans?

No, you cannot prepay for DigitalOcean support plans.

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