Why is my account now a team?

Validated on 4 Oct 2022 • Last edited on 18 Mar 2025

To ensure that all our customers can benefit from the new products and features that are on their way, team collaboration is now built into the DigitalOcean experience from sign-up. Existing personal accounts have been converted to teams, which means collaboration and additional security features are now available by default.

Only you have access to your team; you are the owner and sole member. You can invite other members or continue working by yourself. There are no changes to your resources, monthly cost, billing preferences, or other teams you are a member of.

Learn more in our teams documentation.

What do I do if my account was locked during sign-up?

If your account is locked during sign-up, contact DigitalOcean support so we can authorize your access to your account.

Do DigitalOcean support plans apply to Cloudways or Paperspace?

No, support plans apply only to DigitalOcean.

Do paid DigitalOcean support plans support multiple teams?

No, each team needs their own plan.

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