Why are large files failing to upload to my app on App Platform?

Upload issues to apps are often caused by exceeding one of the following limits:

• The host instances running App Platform containers do not provide persistent data storage. Data in the host instance’s local filesystem is permanently lost after deployments and other container replacements. The local filesystem is additionally limited to 2GiB, and if it is filled to capacity, the container is detected as unhealthy and replaced.

  Apps should only use the host instance’s local filesystem for small amounts of temporary storage. For persistent storage, you can use Spaces Object Storage or DigitalOcean Managed Databases.

• File uploads to apps timeout after 100 seconds.

If you are exceeding one of these limits, you may need to decrease the size of your files or consider another storage option for your app.

Related Topics

Why can't I route traffic to my app's dedicated egress IP address?

Dedicated egress IPs route egress (outbound) traffic from an app. To route ingress (inbound) traffic to an app, use one of App Platform’s public ingress IPs.

Why doesn't my app's wildcard subdomain work?

Add the root domain to the list of domains in the app’s settings along with the wildcard subdomain.

Why is my app not resolving .gov domains?

App Platform apps may be slow or unable to resolve .gov domains because the domain administrators have blocked DigitalOcean’s IP addresses. To fix this, you can contact the domain administrator or use a custom DNS resolver.