Why am I receiving a forbidden error when making changes to my App Platform app?

When making changes to an App Platform app (like updating environment variables or deploying a new version), a forbidden error means you don’t have permission to perform that action because your account or team are in a restricted state on the platform.

Often, this is because your team balance is past due, which may happen if your default payment method fails and there are no other valid payment methods on file.

If your balance is past due, we temporarily restrict actions on your team until the balance is paid. To resolve a past due balance, add a valid payment method, then pay your bill.

If your team balance is not past due and you’re still receiving a forbidden error, contact support.

Related Topics

How do I fix a "permission denied for schema public" error in my dev database?

Delete the existing dev database and create a new one. Then make sure that the app deployment completes successfully.

Why do I get the error "Domain Already Exists" when trying to add a domain to an app in another account?

You cannot add the same domain name to multiple apps or split an app and domain name across more than one account.

How do I fix an "Image or digest not found" error with multiple registries?

Specify the registry property in the app spec.