If your team or organization does not have a payment history yet, your balance may be due mid-month when it reaches your tier’s auto-charge amount. Each tier has a prepayment amount and an auto-charge amount that determine when we collect outstanding usage. As you build payment history over time with successful, non-zero invoices, your tier and limits can increase automatically. For the full tier table and more detail, see View Resource Limits.
How to Pay Your Bill
Last verified 1 Oct 2026
Payment Methods and Due Dates
DigitalOcean billing cycles are monthly. Your balance accrues over the course of the calendar month based on your resource usage. Your balance is due on the first day of each month.
If your team belongs to an organization, DigitalOcean bills the organization for the usage of all of its teams. Prepayments, automatic charges, and payments apply at the organization level.
There are two ways to pay for your resource usage:
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At any time during the month, you can manually make a payment using any valid payment method.
This lets you pay for your month-to-date resource usage before it’s due, pay an overdue balance, or make a prepayment. Prepayments let you pay ahead of time for future resource usage. A one-time prepayment can increase your trust tier and unlock higher limits immediately.
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When your balance is due, we first apply any prepayments, then we automatically charge the primary payment method on your team or organization for the remaining balance.
The following table shows the resource tiers, prepayment amount, and auto-charge amounts.
| Tier | Prepayment amount | Auto-charge amount |
|---|---|---|
| Tier 1 | No Prepay | $25 |
| Tier 2 | $50 | $50 |
| Tier 3 | $250 | $250 |
| Tier 4 | $1,000 | $1,000 |
| Tier 5 | $4,000 | $4,000 |
We currently accept payment using credit cards (Visa, MasterCard, American Express, Discover, UnionPay, Diners Club, and JCB), debit cards, and third-party providers (including PayPal, Google Pay, and Apple Pay). For qualifying customers, we also support ACH direct debit from U.S. banks.
How to Manage Payment Methods on DigitalOcean
How to add, edit, and remove payment methods on your team, including credit cards, debit cards, crypto wallets, and third-party providers.
Making a Payment
You can make a manual payment on the Billing page. Your current balance is listed at the top of the page, next to a payment button. The text of the button varies if the balance is overdue or if you’re making an early payment.
For organizations, you can make a payment from the organization’s billing overview. Click the profile icon in the top right of the Control Panel, click View Organizations, select your organization, then click the Billing tab. Click Make a payment to pay a balance, or Add funds to make a prepayment.
Click the payment button to go to the Make a payment page. In the Payment Amount section, you can select from any past due balance, estimated costs for the current billing period, or a custom amount.
After you enter the amount you want to pay, you can make the payment in two ways:
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Saved Payment Methods. You can choose from any credit card, debit card, crypto wallet, or third-party provider that you have already saved to the team. You can also add a new credit or debit card with the Add card option in the drop-down menu.
To use this option, select or add a card, then click Submit Payment to pay.
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Pay with a 3rd-Party Provider. You can submit a one-time payment with a third-party provider, like PayPal, Google Pay, or Apple Pay. To use this option, click the third-party provider you want to use, then complete the transaction after you are rerouted to that provider.
When using PayPal, your balance updates after your payment is processed, which often takes several hours due to PayPal’s processing. PayPal also sometimes holds payments for up to 72 hours, meaning PayPal has received your money but hasn’t sent it to us yet, but the payment still applies once PayPal releases it.
If you pay by ACH credit, the payment takes longer to process than card or third-party payments. Your balance updates only after we receive the funds from your bank, which can take several business days.
Inference and Agents Balance
Serverless Inference and Managed Agents (Harness Runtime and Action Gateway) require promotional credits or a positive prepaid balance. You can fund them with either of two balances:
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Inference and Agents balance: A prepaid balance that only Serverless Inference and Managed Agents draw from. Other products, such as Droplets, Spaces, and Managed Databases, cannot draw from it and continue to bill on your monthly invoice. Funds in this balance do not expire.
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Account prepayment balance: A prepayment that applies to your entire account. Usage charges from all DigitalOcean products draw from it.
Serverless Inference and Managed Agents are the only products DigitalOcean suspends when your promotional credits and both balances are empty. For the order in which their usage draws from your credits and balances, see How Your Prepaid Balances Are Shared.
The Billing page shows this balance in its own Inference & Agents balance section, separate from your account prepayment balance.
If your team belongs to an organization, the Inference and Agents balance belongs to the organization, and all of its teams draw from it. Organization owners and billers add funds and manage auto-reload from the organization’s Billing tab. For details, see How to Manage Organization Billing.
Add Funds to the Inference and Agents Balance
To add funds, go to the Billing page and, in the Inference & Agents balance section, click Add funds. On the page that opens:
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Under Payment Methods, use a saved payment method, or click Add Payment Method to add one.
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Under Add credits, choose an amount: $5, $10, $50, $100, $200, or $500.
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Review the auto-reload settings. Enable auto-reload is on by default, so completing the payment also turns on auto-reload with the threshold and reload amount selected on the page, and your payment method is charged each time the balance reaches that threshold. To add funds once without recurring charges, turn off Enable auto-reload. For the settings, see Enable Auto-Reload.
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Review the Order summary, then click Add to Inference & Agents balance.
After your payment processes, the balance updates, and Serverless Inference and Managed Agents resume if they were suspended for a low balance.
Enable Auto-Reload
Auto-reload keeps Serverless Inference and Managed Agents running by adding funds to your Inference and Agents balance when it runs low. When you enable it, you agree to recurring charges on your payment method on file whenever the balance reaches the threshold you set.
To enable auto-reload:
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On the Billing page, in the Inference & Agents balance section, click Turn on auto-reload. If auto-reload is already on, the button is labeled Manage auto-reload. Either button opens the add funds page, where Enable auto-reload is on by default.
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Under Reload when balance reaches or goes below, choose the balance that triggers a reload: $5, $10, or $25, or click Custom to enter your own amount.
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Under Reload amount, choose how much to add each time auto-reload runs: $5, $10, $50, $100, $200, or $500.
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Review the Order summary, then click Add to Inference & Agents balance. This saves your auto-reload settings and adds the amount selected under Add credits to your balance. Changes apply to all future reloads.
Auto-reload charges your primary payment method first, then your backup payment method if the first attempt fails.
If you already use auto-reload on your account prepayment balance, it keeps running until you turn it off on the Billing page. To fund Serverless Inference and Managed Agents without adding to your account prepayment, turn off the account prepayment auto-reload and enable auto-reload on the Inference and Agents balance instead.
Help with Payments
For help with payments, see the following support articles:
Can I have a refund?
We do not offer refunds.
What if I'm unable to pay my invoice?
We do not offer extensions, but we can help you find other solutions.
Why was my card declined?
Your card may be declined for a number of reasons, including banking restrictions, unavailable funds, or trying to use a prepaid card.
I've paid my bill so why aren't my services online?
Once you pay a past-due balance, you need to manually turn your resources (like Droplets) back on using the control panel.