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Payment Methods and Due Dates

DigitalOcean billing cycles are monthly. Your balance accrues over the course of the calendar month based on your resource usage. Your balance is due on the first day of each month.

If your team belongs to an organization, DigitalOcean bills the organization for the usage of all of its teams. Prepayments, automatic charges, and payments apply at the organization level.

There are two ways to pay for your resource usage:

• At any time during the month, you can manually make a payment using any valid payment method.

  This lets you pay for your month-to-date resource usage before it’s due, pay an overdue balance, or make a prepayment. Prepayments let you pay ahead of time for future resource usage. A one-time prepayment can increase your trust tier and unlock higher limits immediately.

• When your balance is due, we first apply any prepayments, then we automatically charge the primary payment method on your team or organization for the remaining balance.

The following table shows the resource tiers, prepayment amount, and auto-charge amounts.

We currently accept payment using credit cards (Visa, MasterCard, American Express, Discover, UnionPay, Diners Club, and JCB), debit cards, and third-party providers (including PayPal, Google Pay, and Apple Pay). For qualifying customers, we also support ACH direct debit from U.S. banks.

Making a Payment

You can make a manual payment on the Billing page. Your current balance is listed at the top of the page, next to a payment button. The text of the button varies if the balance is overdue or if you’re making an early payment.

For organizations, you can make a payment from the organization’s billing overview. Click the profile icon in the top right of the Control Panel, click View Organizations, select your organization, then click the Billing tab. Click Make a payment to pay a balance, or Add funds to make a prepayment.

Click the payment button to go to the Make a payment page. In the Payment Amount section, you can select from any past due balance, estimated costs for the current billing period, or a custom amount.

After you enter the amount you want to pay, you can make the payment in two ways:

• Saved Payment Methods. You can choose from any credit card, debit card, crypto wallet, or third-party provider that you have already saved to the team. You can also add a new credit or debit card with the Add card option in the drop-down menu.

  To use this option, select or add a card, then click Submit Payment to pay.

• Pay with a 3rd-Party Provider. You can submit a one-time payment with a third-party provider, like PayPal, Google Pay, or Apple Pay. To use this option, click the third-party provider you want to use, then complete the transaction after you are rerouted to that provider.

  When using PayPal, your balance updates after your payment is processed, which often takes several hours due to PayPal’s processing. PayPal also sometimes holds payments for up to 72 hours, meaning PayPal has received your money but hasn’t sent it to us yet, but the payment still applies once PayPal releases it.

If you pay by ACH credit, the payment takes longer to process than card or third-party payments. Your balance updates only after we receive the funds from your bank, which can take several business days.

Serverless Inference Auto-Reload

Serverless Inference requires a positive prepaid account balance and deducts usage charges from it. This balance is shared across your entire account, so charges from other DigitalOcean products also draw from it. However, Serverless Inference is the only product DigitalOcean suspends when the balance reaches $0. For details, see How Other Products Affect Your Prepayment Balance.

To avoid a service interruption when this balance runs low, you can enable auto-reload, which automatically adds a set amount to your account prepayment when your balance reaches a threshold you choose. Auto-reload charges your primary payment method first, then your backup payment method if the first attempt fails. For setup steps, see Manage Serverless Inference Prepayment.

Help with Payments

For help with payments, see the following support articles: