How do I fix the error "Record is managed by an App on this account, and cannot be deleted"?
Use the app’s Settings tab to remove domains associated with App Platform apps.
My PHP app is timing out and throwing 5xx errors
Last verified 18 Mar 2026
Running out of time to execute a request is the most common cause of timeouts and 5xx errors in PHP apps on App Platform. By default, App Platform allows your app 30 seconds to execute a request before timing out. You can increase this time by editing your app’s .user.ini file and setting the max_execution_time value to a higher number. user.ini files allow you to configure and override PHP settings on a per directory basis.
To increase your app’s maximum execution time, add a .user.ini file to the root of your app with the following contents:
.user.inimax_execution_time=your_preferred_execution_timeYou can set the execution time to a maximum of 100 seconds.
Related Topics
Why do I get the error “JavaScript heap out of memory” during deployment?
Increase the heap memory by setting the environment variable NODE_OPTIONS=–max-old-space-size=4096.
How do I fix a "permission denied for schema public" error in my dev database?
Delete the existing dev database and create a new one. Then make sure that the app deployment completes successfully.