---
title: My PHP app is timing out and throwing 5xx errors
description: Increase your app's maximum execution time in its .user.ini file to give it more time to complete requests.
product: Support
url: https://docs.digitalocean.com/support/my-php-app-is-timing-out-and-throwing-5xx-errors/
last_updated: "2024-08-27"
---

> **For AI agents:** The documentation index is at [https://docs.digitalocean.com/llms.txt](https://docs.digitalocean.com/llms.txt). Markdown versions of pages use the same URL with `index.html.md` in place of the HTML page (for example, append `index.html.md` to the directory path instead of opening the HTML document).

# My PHP app is timing out and throwing 5xx errors

Running out of time to execute a request is the most common cause of timeouts and `5xx` errors in [PHP apps on App Platform](https://docs.digitalocean.com/products/app-platform/reference/buildpacks/php/index.html.md). By default, App Platform allows your app `30` seconds to execute a request before timing out. You can increase this time by editing your app’s `.user.ini` file and setting the `max_execution_time` value to a higher number. `user.ini` files allow you to configure and override PHP settings on a per directory basis.

To increase your app’s maximum execution time, add a [`.user.ini` file](https://www.php.net/manual/en/configuration.file.per-user.php) to the root of your app with the following contents:

`.user.ini`

```text
max_execution_time=your_preferred_execution_time
```

You can set the execution time to a maximum of `100` seconds.

## Related Topics

[How do I fix the error "Record is managed by an App on this account, and cannot be deleted"?](https://docs.digitalocean.com/support/how-do-i-fix-the-error-record-is-managed-by-an-app-on-this-account-and-cannot-be-deleted/index.html.md): Use the app’s Settings tab to remove domains associated with App Platform apps.

[Why do I get the error “JavaScript heap out of memory” during deployment?](https://docs.digitalocean.com/support/why-do-i-get-the-error-javascript-heap-out-of-memory-during-deployment/index.html.md): Increase the heap memory by setting the environment variable NODE_OPTIONS=–max-old-space-size=4096.

[How do I fix a "permission denied for schema public" error in my dev database?](https://docs.digitalocean.com/support/how-do-i-fix-a-permission-denied-for-schema-public-error-in-my-dev-database/index.html.md): Delete the existing dev database and create a new one. Then make sure that the app deployment completes successfully.