MongoDB Support Articles

Remove the _id field from your JSON data so MongoDB can automatically generate unique _id values for each document during import.

Use a public DNS server, such as Google’s 8.8.8.8, to resolve SRV lookups required by MongoDB’s connection string.

Increase your cluster’s disk space or delete data to unblock your MongoDB database.

Verify the connection string, ensure correct port usage, and add your local machine to the database cluster’s trusted sources.

Add your machine to the database cluster’s list of trusted sources in the firewall settings.

Verify the format and values in the connection string for typos or formatting errors.

Prepend your database client command to the connection string.

We are currently processing the cluster, most likely for maintenance. You can expect no downtime or performance issues.