How do I unblock my MongoDB database?
If a MongoDB cluster’s storage disk ever becomes completely full, it may suffer severe issues. For example, the cluster may become stuck in a crash-loop, where it indefinitely crashes, restarts, and crashes again during its reboot, until we manually troubleshoot it.
To prevent this, when a cluster’s disk reaches 97% capacity, we automatically block further writes to it. If your cluster is blocked, you receive an email notification.
To remove this block, you can use one of the following methods:
- You can upgrade your cluster’s maximum disk space.
- You can open a support ticket and request that we manually override the block.
Related Topics
Verify the connection string, ensure correct port usage, and add your local machine to the database cluster’s trusted sources.
Add your machine to the database cluster’s list of trusted sources in the firewall settings.
Remove the _id field from your JSON data so MongoDB can automatically generate unique _id values for each document during import.