I lost access to the email I use to log in

If you have lost access to the email account you use with your DigitalOcean account, first try restoring access to your email account by contacting your email administrator, renewing your domain’s registration, or setting up another email server.

If you have gone through these steps and cannot regain access to the email account, contact our support team for help.

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I didn't get my verification code

If you were expecting an email with the code, check your spam folder. If you were expecting an SMS message, make sure you aren’t blocking communications from us and that you have the correct phone number on the account.

I forgot my username or password

Your username is the email you used to sign up for DigitalOcean. You can request a password reset email from the login page.

What do I do if I get verification codes for sign-in attempts that weren't me?

We strongly recommend that you reset your account password and add additional security by enabling 2FA or SSO.