Use the Can’t Sign In form to send a support request if you can’t sign into your account.
I lost access to the email I use to log in
Validated on 4 Oct 2022 • Last edited on 18 Mar 2026
If you have lost access to the email account you use with your DigitalOcean account, first try restoring access to your email account by contacting your email administrator, renewing your domain’s registration, or setting up another email server.
If you have gone through these steps and cannot regain access to the email account, contact our support team for help.
Related Topics
How do I open a support ticket when I can't log in?
I forgot my username or password
Your username is the email you used to sign up for DigitalOcean. You can request a password reset email from the login page.
I lost access to the GitHub account I use to sign into DigitalOcean
Try to restore access to your GitHub account by following GitHub’s account recovery process or 2FA credential recovery process.