I lost access to the email I use to log in

Validated on 4 Oct 2022 • Last edited on 29 Mar 2024

If you have lost access to the email account you use with your DigitalOcean account, first try restoring access to your email account by contacting your email administrator, renewing your domain’s registration, or setting up another email server.

If you have gone through these steps and cannot regain access to the email account, contact our support team for help.

I forgot my username or password

Your username is the email you used to sign up for DigitalOcean. You can request a password reset email from the login page.

What do I do if I get verification codes for sign-in attempts that weren't me?

Reset your account password and add additional security by enabling 2FA or SSO.

Why do I have to keep entering a verification code when I log in?

You may be required to enter a verification code each time you sign in if you use an ad blocker. You may be asked to verify your browser from a trusted location and device if you have deleted cookies for digitalocean.com or you have disabled cookies entirely.

We can't find any results for your search.

Try using different keywords or simplifying your search terms.