How do I unblock my MongoDB database?

If a MongoDB cluster’s storage disk ever becomes completely full, it may suffer severe issues. For example, the cluster may become stuck in a crash-loop, where it indefinitely crashes, restarts, and crashes again during its reboot, until we manually troubleshoot it.

To prevent this, when a cluster’s disk reaches 97% capacity, we automatically block further writes to it. If your cluster is blocked, you receive an email notification.

To remove this block, you can use one of the following methods:

• You can upgrade your cluster’s maximum disk space.
• You can open a support ticket and request that we manually override the block.

Related Topics

How do I fix the "Cannot create property _id on string" type error?

Remove the _id field from your JSON data so MongoDB can automatically generate unique _id values for each document during import.

How do I fix the "DNSHostNotFound Failed to look up service" error?

Use a public DNS server, such as Google’s 8.8.8.8, to resolve SRV lookups required by MongoDB’s connection string.

How do I fix the "Connection Refused" error when connecting to my database?

Verify the connection string, ensure correct port usage, and add your local machine to the database cluster’s trusted sources.