How can I disable device verification?

Validated on 15 Mar 2024 • Last edited on 8 May 2024

DigitalOcean accounts with email and password sign-ins and no 2FA are protected with device verification by default. Each time you sign in from a new location using a new device or a different web browser, we email an authorization code to the email address you use to sign in or send an SMS to the phone number you provided.

You can disable device verification by enabling two-factor authentication (2FA) or single sign-on (SSO) with Google or GitHub.

What do I do if I get verification codes for sign-in attempts that weren't me?

Reset your account password and add additional security by enabling 2FA or SSO.

Why do I have to keep entering a verification code when I log in?

You may be required to enter a verification code each time you sign in if you use an ad blocker. You may be asked to verify your browser from a trusted location and device if you have deleted cookies for digitalocean.com or you have disabled cookies entirely.

What do I do if my account was locked during sign-up?

If your account is locked during sign-up, contact DigitalOcean support so we can authorize your access to your account.

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