Why is my domain pointing to my old static site app?

Validated on 31 Jul 2024 • Last edited on 9 Aug 2024

App Platform caches static sites for up to 24 hours after their deletion. If you don’t remove a custom domain from a previous static site app before deleting it, the domain may still point to the old app for up to 24 hours after deleting the app. This can cause your domain to be unavailable to a new app until the DNS updates.

To avoid this, remove the custom domain from the old app before deleting it and then add the domain to the new app.

Why am I receiving 520 status codes from my app?

Your app may have crashed while trying to receive an upload or return a response larger than it has been configured to manage.

Why am I receiving a forbidden error when making changes to my App Platform app?

Your team balance may be past due. Pay your balance to lift restrictions on actions you can take on the platform.

Why does my app not restart when it fails a health check?

If an app’s health check fails, the app currently does not restart. This is because App Platform does not currently support liveness probes. An app only automatically restarts if the app crashes or if its disk or RAM usage exceeds the its limits.

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