Why is my app not resolving .gov domains?

Validated on 18 Nov 2024 • Last edited on 17 Apr 2025

App Platform apps may be slow or unable to resolve .gov domains because the domain administrators have blocked DigitalOcean’s IP addresses. To fix this, you can contact the domain administrator or use a custom DNS resolver.

For example, if you are using the example.gov domain, you can use the following code to set Cloudflare’s DNS server as the resolver in your Node.js application:

resolver.js
const dns = require('dns');

// Set Cloudflare's DNS server
dns.setServers(['1.1.1.1']);

const agent = new https.Agent({
  lookup: (hostname, options, callback) => {
    dns.lookup(hostname, options, callback);
  }
});

// Example usage with axios
axios.get('https://example.com', { httpsAgent: agent })
  .then(response => {})
  .catch(error => {})

We recommend using a custom DNS resolver only to query the .gov sites that have resolution issues. Setting the custom resolver as the default resolver for your app can cause connection issues to DigitalOcean Managed Databases connected to the app.

How do I generate my app's SSL certificate?

App Platform automatically generates and issues the SSL certificate during the configuration.

Why am I receiving 520 status codes from my app?

Your app may have crashed while trying to receive an upload or return a response larger than it has been configured to manage.

Why am I receiving a forbidden error when making changes to my App Platform app?

Your team balance may be past due. Pay your balance to lift restrictions on actions you can take on the platform.

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