Why does my app have a US-based IP address when I created it in a different region?

Validated on 15 Aug 2023 • Last edited on 2 Jul 2024

In App Platform, the application is located in the region where you create the app in. However, App Platform uses the Cloudflare CDN, headquartered in the US, to provide domain configurations for apps. This means that when you lookup the IP of your app, you are seeing the IP address of the CDN’s load balancer and Anycast network. This does not mean your traffic is being routed through the US, though.

To check the IP address of your app, you can run the following from within the app’s console:

dig +short myip.opendns.com @resolver1.opendns.com

The IP output is the dynamic public IP address of your app. Unlike a static IP address, this address can change.

Why am I receiving 520 status codes from my app?

Your app may have crashed while trying to receive an upload or return a response larger than it has been configured to manage.

Why am I receiving a forbidden error when making changes to my App Platform app?

Your team balance may be past due. Pay your balance to lift restrictions on actions you can take on the platform.

Why does my app not restart when it fails a health check?

If an app’s health check fails, the app currently does not restart. This is because App Platform does not currently support liveness probes. An app only automatically restarts if the app crashes or if its disk or RAM usage exceeds the its limits.

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