Why am I receiving “1001 DNS Resolution Error” when accessing my app's subdomain?

If you receive a cloudflare - error 1001 when trying to access a subdomain on your app, this means that you have not added the subdomain as one of your app’s domains.

Because of the way that App Platform manages DNS records, you cannot manually adds DNS records to direct subdomains to your app, such as creating a CNAME record in DigitalOcean DNS to point at www.example.com. Instead, you need to explicitly add the subdomain in your app’s settings and ensure that your domain’s DNS is configured using either option 1 or option 2 in that doc.

Your app may have crashed while trying to receive an upload or return a response larger than it has been configured to manage.
Your team balance may be past due. Pay your balance to lift restrictions on actions you can take on the platform.
If an app’s health check fails, the app currently does not restart. This is because App Platform does not currently support liveness probes. An app only automatically restarts if the app crashes or if its disk or RAM usage exceeds the its limits.
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