Payment Methods

Last edited on 18 Mar 2026

Having trouble with payment methods on your account? View solutions for common billing, card verification, and payment processing issues.

Why do I need to enter a payment method?

We use payment information to verify your identity, which allows us to keep DigitalOcean safe against spammers and bots.

Why does DigitalOcean require prepayment for PayPal?

When you connect PayPal as a payment method, the small prepayment verifies your account.

Why don't I see Apple Pay as a payment option?

Apple Pay is available on the Safari browser. Try these troubleshooting steps if Apple Pay isn’t visible on your account.

Why don't I see Google Pay as a payment option?

Google Pay is available on Chromium-based browsers like Chrome, Brave, and Microsoft Edge. Sometimes there are issues with password managers like 1Password. Try these troubleshooting steps if Google Pay isn’t visible on your account.

Why was my card declined?

Your card may be declined for a number of reasons, including banking restrictions, unavailable funds, or trying to use a prepaid card.

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