I got a Permission Denied error when running a SnapShooter backup.

Validated on 20 Sep 2023 • Last edited on 18 Mar 2026

SnapShooter’s backup scripts run from the tmp folder. If your tmp folder is mounted with the NOEXEC flag, bash is not allowed to run the script, causing an error:

/bin/bash: /tmp/rclone-aws Permission Denied

To fix this error, you can remount the tmp directory with exec permissions:

mount -o remount exec /tmp

Alternatively, in SnapShooter, you can set the backup engine to use the user’s home directory as a target location instead of the tmp directory by editing the server connection.

How do I back up my app on App Platform?

App Platform does not support backups, but you can use DigitalOcean Managed Databases to back up your data.

How do I back up Spaces buckets?

Create another bucket to transfer data to, save your files locally, or use an automatic backup tool.

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