How do I add an A record to my app on App Platform?
Apps do not have static IP addresses so you cannot point an A record at an app.
How do I fix the error "Record is managed by an App on this account, and cannot be deleted"?
Validated on 20 Nov 2025 • Last edited on 10 Dec 2025
When you try to delete a DNS record used by an App Platform app, the control panel returns the following error:
Record is managed by an App on this account, and cannot be deleted
You cannot delete the record from the control panel’s Domains page while the app still uses it.
To fix this, in the control panel’s left menu click App Platform and select the app that is using the DNS record you’d like to delete. In the Settings tab, remove the domain. App Platform removes the DNS record automatically once you destroy the app.
Related Topics
Why do I get the error “JavaScript heap out of memory” during deployment?
Increase the heap memory by setting the environment variable NODE_OPTIONS=–max-old-space-size=4096.
How do I fix a "permission denied for schema public" error in my dev database?
Delete the existing dev database and create a new one. Then make sure that the app deployment completes successfully.