How do I fix the DNS error "Primary Name Server Not Listed at Parent"?

When checking DNS propagation, the error “Primary Name Server Not Listed at Parent” means your primary name server is not in the list of name servers you provided to the registrar.

To fix this error, update your registrar to use DigitalOcean’s name servers.

If you have configured vanity/branded name servers pointing at DigitalOcean’s name server IP addresses, read Why aren’t my vanity DNS name servers resolving?.

Related Topics

Why aren't my vanity DNS name servers resolving?

If you use vanity or branded DNS nameservers that delegate to DigitalOcean’s nameservers, you must update to new IP addresses.

How do I add an A record to my app on App Platform?

Apps do not have static IP addresses so you cannot point an A record at an app.

Does DigitalOcean support DNSSEC?

No, we do not support DNSSEC.