- What do I do if my account was locked during sign-up?
- How do I open a support ticket when I can't log in?
- I forgot my username or password
- How do I log in if I lose my two-factor authentication device?
- Why didn't I receive a password reset email or verification code?
- How do I switch the Google or GitHub account I use to log in to DigitalOcean?
- I lost access to the email I use to log in
- Why is my account now a team?
- I lost access to the GitHub account I use to sign into DigitalOcean
- What do I do if I get verification codes for sign-in attempts that weren't me?
Accounts
Validated on 14 May 2024 • Last edited on 17 Apr 2025
On DigitalOcean, you manage your infrastructure and billing with teams. Your personal account on DigitalOcean lets you manage your team membership and your name, sign-in method, and email subscriptions.
How to Manage DigitalOcean Personal Account Settings
The My Account page lets you view and edit your login method, 2FA, team membership, and email preferences.
How to Manage Two-Factor Authentication for DigitalOcean Accounts
Use 2FA to add an additional layer of security against unauthorized access to your DigitalOcean account.
DigitalOcean Teams
Teams are how you manage your billing and infrastructure on DigitalOcean. You can work by yourself by remaining the only person on your team or collaborate by adding more people to teams you own.
How to Deactivate DigitalOcean Accounts and Purge Account Data
Deactivate an account to stop billing and prohibit future resource creation. Optionally purge your account data to permanently remove the account from DigitalOcean and prevent account reactivation.
Latest Updates
27 September 2022
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Users who sign up for DigitalOcean through the referral program now receive a $200 account credit, increased from $100.
28 January 2022
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To continue improving collaboration on DigitalOcean, we have begun incrementally converting existing customers’ personal accounts to team accounts.
30 November 2021
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To improve collaboration on our platform, a percentage of new signups on DigitalOcean will begin with a team account.
For more information, see the full release notes.