How to Connect Servers Using SSH
SnapShooter is a cloud backup and recovery solution. Use SnapShooter to back up servers, volumes, databases, and applications from DigitalOcean and other cloud providers.
Connect servers directly to SnapShooter to set up backup jobs, which run using SnapShooter’s custom engine to back up hosted resources (like files, databases, and applications) to your chosen S3-based storage provider.
About SnapShooter Backups
SnapShooter supports two kinds of backups: native backups and backup jobs.
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Native backups use your cloud provider’s backup product. These products are called different names depending on the provider, like DigitalOcean Snapshots or Amazon Machine Images (AMIs).
SnapShooter creates and manages these backups on your behalf by using the provider’s API, which allows you to take more frequent backups with finer control over retention than the cloud providers themselves offer.
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Backup jobs run using SnapShooter’s custom engine to back up hosted resources (like files, application servers, or database servers) to your chosen S3-based storage provider. You can use backup jobs with any server that you can add to SnapShooter.
You can use SnapShooter as your storage provider with SnapShooter Simple Storage, which lets you store backup data without setting up your own storage. Alternatively, you can set up DigitalOcean Spaces Object Storage or other storage providers, like AWS S3.
Add Servers Directly to SnapShooter
To use SnapShooter backup jobs, you need to add servers directly to SnapShooter.
From the SnapShooter app, in the left menu under My resources, click Servers. In the top right, click the green Connect Server + button.
There are two ways to add the server: by using our setup script, or by entering the server details manually.
Choose the SnapShooter SSH key that you want to use, or click Generate New Key to create a new one.
SSH into your server as root, then copy and paste the provided curl [...] | bash command to run our setup script. The output looks like this:
Welcome to SnapShooter Server Setup
Environment Detected: OS: linux, OS Type: amd64
Installing SSH public key
Creating temp SSH key file
grep: /root/.ssh/authorized_keys: No such file or directory
cp: cannot stat '/root/.ssh/authorized_keys': No such file or directory
Creating authorized_keys backup /root/.ssh/authorized_keys.bak-1658892360
Key Installed /root/.ssh/authorized_keys
Removing temp SSH key file
Scanning SSH config
Checking 22
matched (22)
SSH test confirmed, Server Added to SnapShooter ...
SnapShooter scans for the server response and adds the server to your account.
To enter server details manually, in the top right, click the Manual Setup button. Choose the SnapShooter SSH key that you want to use, or click Generate New Key to create a new one.
SSH into your server, then paste the provided SSH public key into ~/.ssh/authorized_keys.
Next, provide the server details: the name, host (IP address or domain name), username, and port. Click Test Connection to confirm the configuration and add the server to SnapShooter.
Once the server is added, you can configure backup jobs for it.
Debug Common Issues
Firewall Restrictions
We use SSH to access to your servers. If you restrict access to your server using a firewall, you need to allow SnapShooter’s IP addresses to access your server in order for SnapShooter to function.
Root Connection
If SSH remote root login is disabled on your server, you may see a “Root does not permit root connection” error when connecting your server to SnapShooter.
To enable SSH remote root login, SSH into your server, then edit the /etc/ssh/sshd_config configuration file. Find the PermitRootLogin no line, change it to PermitRootLogin yes, then save the file.
Restart the SSH service for the changes to take effect:
systemctl restart sshd
NAT Gateway
If your server is behind a NAT gateway, you need to configure your router to forward port 22/TCP to your server’s internal IP address.