MongoDB Support

MongoDB is a source-available cross-platform document-oriented database program for high-volume storage. Classified as a NoSQL database program, MongoDB uses JSON-like documents with optional schemas.

How do I fix the TypeError: Cannot create property '_id' on string during MongoDB import?

Remove ‘_id’ from your JSON data, so that MongoDB can automatically generate the ‘_id’ values needed for each document.

How do I fix the MongoDB error "DNSHostNotFound: Failed to look up service"?

Try using a public DNS server instead of your ISP’s default server.

How do I unblock my MongoDB database?

Upgrade your cluster’s disk space or delete data.

When connecting to my database I get a Connection Refused error

Verify your connection string and add your local machine to the database cluster’s trusted sources.

When connecting to my database I get a Connection Timed Out error

Add your machine to the database cluster’s list of trusted sources.

When connecting to my database I get a No Such File or Directory error

Prepend your connection string with your database client.

When connecting to my database I get an Invalid Parameters and Values error

Check for typos and formatting errors in the connection string.

Why is my cluster rebalancing/resizing?

We are currently processing the cluster, most likely for maintenance. You can expect no downtime or performance issues.