Promo Codes

You can redeem a promo code to apply credits to your team.

Note
To be able to create Droplets or other resources, you must have a valid payment method on your team even when using a promo code.

Redeem a Promo Code

To redeem a promo code, go to your team’s Billing page. In the Overview tab, find the Promo code section.

The Promo Code section of the Billing page

Enter the case-sensitive code in the promo code field and click Apply Code. Once you successfully redeem a promo code, the credits are automatically applied to your team and the Promo code section of the Billing page no longer appears.

You can view your team’s credits in the control panel and on your team’s invoices.

Promo Code Limits

The following limits apply to promo codes:

  • Each team can redeem one promo code. If you redeemed a promo code in the past, you cannot redeem another. Your promo code history is visible in the Billing history section.

  • Promo codes are non-transferable. You cannot transfer promo code credits to other teams.

  • Promo codes expire after 1 year. Unlike PayPal pre-payments, which do not expire, credits from promo codes expire one year after you redeem them.

  • Promo codes do not apply to Marketplace Add-Ons.

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