Invoices

DigitalOcean billing cycles are monthly. On the first day of each month, we invoice and charge your team’s primary payment method for the previous month’s usage. If your team does not use any resources, you do not receive an invoice.

Invoices include the following information:

• Charges the team has accured in a billing cycle, like resource usage
• Credits applied to the invoice, if any
• Purchase orders, if any
• Reference information, like the invoice number, payment due date, and the name and email address on the team

You can update the team information displayed on invoices on the Billing page’s Settings tab. Any changes you make are immediately visible on invoices you view thereafter.

View and Download Invoices

When we create an invoice, we email a PDF of it to team members with the owner or biller role. Invoices are also available directly in the control panel, as a downloadable PDF, and as a downloadable CSV file.

On the Overview tab of the Billing page, your latest invoice is visible in the Month-to-date Summary section:

In this section, you can:

• View the invoice in your browser, and expand details on the charges by resource type and individual resource
• Download a PDF of the invoice
• Download a CSV of the invoice with a more detailed breakdown of the charges, including which project each resource belongs to

To download the PDF or CSV version of the invoice, click Download, then click Download as PDF or Download as CSV.

You can view past invoices in the History tab:

Like the month-to-date summary, you can similarly view historical invoices in your browser and download the PDF or CSV versions.

View Credits

When your team has credits available, like credits from a promo code, the Billing page has a Credits section:

This displays your team’s available credits, their expiration, and their initial and remaining amounts.

Credit information is also displayed on invoices, including the month-to-date summary.

Create and View Purchase Orders

Purchase orders are a way to track your resource usage for your reference. When you add a purchase order to your team, that information appears on your invoices. You can also view the amounts invoiced to date and remaining against your purchase orders in the control panel.

Note

Purchase orders are for your reference, and do not function as usage or payment limits. If the full amount associated with a purchase order number is invoiced, or if the purchase order number otherwise expires or terminates, we take no action and continue to bill your primary payment method for your resource usage.

To add a purchase order to your team, on the Billing page, click the Settings tab. In the Purchase Orders section, click Create Purchase Order.

In the window that opens, enter the purchase order number, amount, starting date, and optionally an ending date, then click Save. Your team’s active purchase orders are visible in an expandable table in this section:

To cancel a purchase order, click the … menu next to the order you want to cancel, then click Cancel Purchase Order. In the window that opens, confirm the cancellation by entering the purchase order number and clicking Cancel Purchase Order. Your non-active purchase orders are also visible in the Purchase Orders section.

Invoice Limits

The following limits apply to invoices:

• We cannot change invoice and billing dates.

• Invoices do not reflect PayPal pre-payments or credit/debit card payments. Invoices are not receipts for any such payments.

• We bill exclusively in USD and all invoices are in USD. We do not invoice in local currency.

In addition to monthly invoice emails, you can opt into billing alerts, which are emails you receive when your monthly spending exceeds a threshold you define.