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Contact emails control who receives notifications for your team. There are three types of contact emails: team, security, and billing. You can manage all three on the team settings page.

Only team owners can add, edit, and remove contact emails. Other roles may have read-only access to contact emails as part of team settings permissions.

Team Email

DigitalOcean sends operational alerts and maintenance notices to the team email. By default, the team email is the email address of the person who created the team.

The team email receives the following notifications:

• Resource alerts, like deployment failures and failovers
• Alert policy notifications
• Emergency migration or reboot notices
• SSL certificate renewal notices

DigitalOcean sends some emails only to people with specific roles:

• Droplet password emails go to whoever created the related Droplet.
• Support ticket emails go to everyone who participated in the support ticket.

Security Contacts

Security contacts receive emails about potential vulnerabilities, abuse reports, and other issues affecting your team’s infrastructure. You can add one or more security contacts.

Until you add a security contact, security notifications go to the team owners by default.

Billing Contacts

Billing contacts receive invoices, payment reminders, and other billing-related notifications for the team. You can add one or more billing contacts.

Until you add a billing contact, billing notifications go to the team owners by default.

Manage Contact Emails

To manage contact emails, go to the team settings page and find the Contact Emails section.

Edit the Team Email

Click Edit next to the current team email address, enter the new address, and click Save.

Add Security or Billing Contacts

1. Click Add contact(s) in the Security or Billing section.

2. In the Add Contacts window, enter up to five email addresses.

3. Click Save.

DigitalOcean sends a verification email to each address you add. Contacts begin receiving notifications after they verify their email address.

Remove Security or Billing Contacts

1. Click the … (more) menu next to the contact you want to remove.

2. Click Remove.