Machines are Linux and Windows virtual machines with persistent storage, GPU options, and free unlimited bandwidth. They’re designed for high-performance computing (HPC) workloads.
Paperspace provides two levels of support:
| Level | Availability | Includes |
|---|---|---|
| Standard | Free | Ticket-based support accessible seven days a week |
| Enterprise | By contract | Technical infrastructure assistance, best-effort third-party software support, and a team of customer success managers |
If you require Enterprise level support, send a request to the Paperspace Customer Success team. If you have questions about your account or technical issues, you can contact support by opening a support ticket below.
Before submitting a support ticket for delays or connectivity issues, check the Paperspace Community Forum for possible solutions.
To ensure that Paperspace support helps you efficiently, include the following in your ticket description: