Machine States and Error Codes
Machines are Linux and Windows virtual machines with persistent storage, GPU options, and free unlimited bandwidth. They’re designed for high-performance computing (HPC) workloads.
The Paperspace console displays machine states, which indicate the current status of machines, and error codes, which indicate issues with your machine.
States
Your machine can be in one or more of the following states:
| State | Description |
|---|---|
| Provisioning | The machine is building. Machines enter this state after creation. |
| Starting up | The machine is turning on. |
| On/Ready | The machine is turned on and accessible for use. |
| Restarting | The machine is restarting. |
| Restarting and Installing Updates | The machine is restarting due to an update. |
| Inaccessible | The machine is malfunctioning. You can view the error code by hovering over the red exclamation mark next to this state. |
| Shutting Down | The machine is turning off. When you initiate a stop event, the machine turns off after approximately a minute. |
| Off | The machine is turned off. This is the only state when your machine is not incurring any hourly usage fees. |
By default, your machine enters the Provisioning state after creating your machine. It then transitions to the On/Ready state. If you don’t plan to use your machine immediately after creating it, either turn off your machine after creation or set its initial starting state to Off when creating it to avoid unnecessary charges.
If your machine remains in the Provisioning state longer than ten minutes, we recommend submitting a support ticket to Paperspace support.
For Windows-based machines, Paperspace displays a notification when your machine installs Windows updates, as these updates often take longer to process. If your machine takes more than a couple of hours to update and restart, we recommend submitting a support ticket to Paperspace.
Note
An Inaccessible state can occur when you make changes to your machine that affect its connectivity to Paperspace or the internet. If your machine isn’t accessible for more than ten minutes after changing your machine, then you should either restart your machine, open a support ticket, or revert to a previous version of your machine using a snapshot.
Errors
Some errors may resolve on their own over time or by restarting your machine. However, if the issue persists, you might need to submit a support ticket to Paperspace. For example, errors in the Inaccessible state are often due to Windows updates taking longer than usual to complete. These typically clear once the update finishes.
Below are errors that may appear in your Paperspace console when using your machines:
| Error | Description |
|---|---|
| 200-206 | Machine not responding. |
| 208-209 | Machine setup incomplete. |
| 210 | Machine stuck starting up. |
| 211 | Machine stuck shutting down. |
| 212 | Machine stuck restarting. |
| 213 | Machine stuck upgrading. |
| 214 | Machine stuck provisioning. |