Team Contact Emails

The team contact email is where we send operational alerts and maintenance notices. By default, the team contact email is the email address of the person who created the team.

Everyone on a team can view the team contact email, but only owners can change it on the team settings page.

Emails that are sent exclusively to the team contact email include:

• Resource alerts, like deployment failures and failovers
• Alert policy notifications
• Emergency migration or reboot notices
• SSL certificate renewal notices

Additionally, some team emails are sent only to people with specific roles:

• Billing emails are sent to owners and billers.
• Droplet password emails are sent to whoever created the related Droplet.
• Support ticket emails are sent to everyone who participated in the support ticket.