Product Service Level Agreements (SLAs)

Validated on 3 Apr 2025 • Last edited on 17 Apr 2025

We provide service-level agreements (SLAs) for several of our products which you can view on the following pages:

DigitalOcean CPU Droplet Service Level Agreement (SLA)

Information about the DigitalOcean CPU Droplet service level agreement (SLA).

DigitalOcean GPU Droplet Service-Level Agreement (SLA)

Information about the DigitalOcean GPU Droplet service-level agreement (SLA).

DigitalOcean Kubernetes Service Level Agreement (SLA)

Information about the DigitalOcean Kubernetes service level agreement (SLA).

DigitalOcean Volumes Block Storage Service Level Agreement (SLA)

Information about the DigitalOcean Volumes Block Storage service level agreement (SLA).

DigitalOcean Marketplace Service Level Agreement (SLA)

Information about the DigitalOcean Marketplace service level agreement (SLA).

While we do not provide any SLAs related to security, we maintain several security certifications, including AICPA SOC 2 Type II and SOC 3 Type II certifications. For more information about how we take steps to secure your data, see our Trust platform’s FAQ.

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