I'm getting an error when I try to log in

If you receive an error on the DigitalOcean login screen that prevents you from signing into your account, open a support ticket with your device details in the description. To get your device details, visit whatsmybrowser.org and click Copy, then paste the URL in the ticket description.

You can disable device verification by enabling two-factor authentication (2FA) or by authenticating with Google or GitHub.
Switch from Google or GitHub SSO to the username and password sign-in method on the My Account page.
Use the Can’t Sign In form to send a support request if you can’t sign in to open a ticket.