Can I have a refund for my DigitalOcean Support plan?

No, we do not offer refunds for our support plans. If there are extenuating circumstances, contact the DigitalOcean Support team to see how we can help.

Support plans can be downgraded or cancelled at any time.

Read more about our support plans to see how they compare and how to sign up.

Related Topics

Are there any contracts or lock-in periods for Standard and Premium plans?

No, there are no contracts or lock-in periods.

Can I be notified if my support bill exceeds a threshold?

Yes, you can set up billing alerts.

Can I prepay for my support plans?

No, you cannot prepay for DigitalOcean Support plans at this time.