# Monitoring Support Generated on 17 Mar 2026 DigitalOcean Monitoring is a free, opt-in service that lets you track Droplet resource usage in real time, visualize performance metrics, and receive alerts via email or Slack to proactively manage your infrastructure’s health. [How Do I Disable Process Name Collection in My Metrics Agent?](https://docs.digitalocean.com/support/how-do-i-disable-process-name-collection-in-my-metrics-agent/index.html.md): Modify your metrics agent’s configuration on `systemctl` or `initctl` systems to disable process name collection. [Why are my alerts not working my Droplets?](https://docs.digitalocean.com/support/why-are-my-alerts-not-working-my-droplets/index.html.md): You must install the DigitalOcean metrics agent to enable alerts for your Droplets. [How can I allowlist the DigitalOcean metrics agent with my firewall?](https://docs.digitalocean.com/support/how-can-i-allowlist-the-digitalocean-metrics-agent-with-my-firewall/index.html.md): Configure your firewall to allow outgoing traffic through ports 80 and 443.