Znuny

Preinstalled instance of Znuny, the continued open-source project of the ((OTRS)) Community Edition 6, with new features.

A service management and customer support web application with ITSM capabilities, process management, web services and many more enterprise features.

Software Included

Package Version License
MariaDB 10.3
Apache httpd 2.4

Creating an App using the Control Panel

Click this button to create a Droplet based on this 1-Click App. If you aren’t logged in, this link will prompt you to log in with your DigitalOcean account.

Deploy to DO

Creating an App using the API

In addition to creating a Droplet from the Znuny 1-Click App using the control panel, you can also use the DigitalOcean API. As an example, to create a 4GB Znuny Droplet in the SFO2 region, you can use the following curl command. You need to either save your API access token) to an environment variable or substitute it in the command below.

curl -X POST -H 'Content-Type: application/json' \
         -H 'Authorization: Bearer '$TOKEN'' -d \
        '{"name":"choose_a_name","region":"sfo2","size":"s-2vcpu-4gb","image": "znuny"}' \
        "https://api.digitalocean.com/v2/droplets"

Getting Started After Deploying Znuny

Getting started

Beside the preinstalled application this droplet also:

  • Enables the UFW firewall to allow only SSH, HTTP, and HTTPS
  • Secured the MariaDB with a password for the root user

After you create the Znuny 1-Click Droplet:

TODOs for you: