# Helpy Pro

Generated on 16 Oct 2023 from [the Helpy Pro catalog page](https://marketplace.digitalocean.com/add-ons/helpy-pro)

This DigitalOcean marketplace add-on gives you instant access to the free tier of Helpy Pro. This includes the core open source ticketing features for 1 agent.

**Core Features**

- Convert incoming emails to [support tickets](%3E) which appear in your agent inbox
- Provide a customized help center where customers can submit or track previous requests
- Organize tickets with tagging and team groups. Assign tickets to agents and teams.
- Quickly locate tickets using the integrated ticket search
- Manage and organize customer tickets with Merge and Split
- Manage your customer contacts with the integrated customer CRM
- Support for 20+ languages

Helpy Pro can be upgraded to a full version by choosing a paid tier, which unlocks features designed for scaling businesses, including:

- Empower your customers to solve their own problems with a searchable knowledgebase
- Stay organized with ticketing that includes custom views, queues, and SLAs
- Gain operational efficiencies with auto-assignment, real-time notifications, and automation
- Create and customize ticket creation forms for different reasons and teams
- Advanced reporting to help you optimize your content and operations
- [Live chat and Knowledgebase widget](%3E) to bring help directly to your customers in product
- A full API for building deep integrations into your existing application stack or any of the 4000+ apps on Zapier.

## Software Included

*This Marketplace listing does not include a detailed software list.*

## Installing this Add-On using the Control Panel

Click the **Deploy to DigitalOcean** button to install this add-on. If you aren’t logged in, this link will prompt you to log in with your DigitalOcean account.

[![Deploy Helpy Pro to DO](https://www.deploytodo.com/do-btn-blue.svg)](https://cloud.digitalocean.com/add-ons/create/helpy-pro)

## Getting Started After Deploying Helpy Pro

*This Marketplace listing does not include getting-started steps.*