As of 1 May 2019, DigitalOcean charges a 15% Value Added Tax (VAT) to customers with a tax location in South Africa.
This complies with the government of South Africa’s changes to Value Added Tax (VAT) regulations on 1 April 2019. Sales of digital services by foreign suppliers obliged to register for VAT must collect the relevant VAT on all sales to customers located in South Africa at the standard VAT rate of 15%.
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.