As of 1 September 2021, DigitalOcean charges a 7% Value Added Tax (VAT) to customers with a tax location in Thailand.
The change affects all customers located in Thailand. If you do not have a valid VAT ID, you do not need to take any action.
If you are a customer in Thailand with a valid VAT ID, add it to your DigitalOcean account on the Billing page. When you do so, your invoice will not include tax charges. If you do not add your VAT ID to your account, your invoice will include the VAT charge.
This complies with the Thailand Revenue Department (TRD)’s new Value Added Tax (VAT) legislation for electronic services rendered by foreign suppliers to consumers in Thailand, which was enacted on 9 February 2021 and became effective on 1 September 2021. This VAT rate is temporarily reduced through 30 September 2023. When the TRD removes the temporary reduction, the rate will increase back to the standard VAT rate of 10%.
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.