As of 1 January 2020, we began charging a 6% Sales and Services Tax (SST) to customers in Malaysia to comply with Malaysia’s requirements for non-resident companies like DigitalOcean, as outlined in the government’s Service Tax Act 2018 and its amendment.
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.