As of 1 July 2017, DigitalOcean charges a 18% Goods and Services Tax (GST) to customers with a tax location in India.
This complies with the Government of India’s regulations on OIDAR services (Online Information and Database Access or Retrieval Services).
Prior to 1 July 2017, customers from Jammu & Kashmir (J&K) were exempt from paying service tax. Customers in this region, now Jammu & Kashmir and Ladakh (as of the Jammu and Kashmir Reorganization Act, 2019), must pay GST.
If your business has a GSTIN number, you can enter it into the GST Identification Number field on the Billing Settings page. If your business operates in more than one state and has more than one GST Identification Number, enter the GSTIN corresponding to your primary place of business (the GSTIN corresponding to the state where your registered office is situated).
After you add your GSTIN to your account, we do not charge GST. In this case, as the service recipient, you are still responsible for paying GST under the Reverse Charge Mechanism (RCM). You can set off these payments against your output liability or claim them as a refund. You cannot claim credits for GST you paid before updating your GSTIN.
If you do not add your GSTID to your DigitalOcean account, we charge GST and it will appear on your invoice.
Tax deduction at source (TDS) is a method of collecting income tax in India. As a service-providing entity based outside of India, DigitalOcean complies with TDS by offering credits in lieu of payments made towards our PAN (AAFCD8404R) via the TDS system.
When you submit the TDS refund claim, you must submit your registered TAN along with Form 16. Once per quarter, when the claim is verified on TRACES, we will return 10% of your payments as credits to your DigitalOcean account.
No. Invoices do not have to be in INR for them to be GST compliant.
When you add your GSTIN to your account, we no longer charge GST and no longer display a breakdown on your invoice. Instead, you are responsible for paying the GST under the Reverse Charge Mechanism (RCM).
When your account does not have a GSTIN, then DigitalOcean will charge the GST and your invoice will include the breakdown.
The services offered by DigitalOcean are OIDAR services. Unlike services offered by domestic companies, there is no fixed invoice format for OIDAR services, so the term “reverse charge” does not need to appear on your invoice for you to be responsible for paying it.
If you have not entered your GSTID into your DigitalOcean account, we will charge GST and it will appear on your invoice. After you update your GSTIN on your account, you will not be charged for GST; in this case, as the service recipient, you are still responsible for paying GST under the Reverse Charge Mechanism (RCM).
Unfortunately, no. You cannot claim credits for the GST you paid before you added your GSTIN to your account.
From the date you add your GSTIN to your DigitalOcean account, you will not be charged for GST. As the service recipient, you are still responsible for paying GST under the Reverse Charge Mechanism (RCM). You can offset such payments against your output liability or claim them as a refund. Check with your finance team/auditor on how to claim credits.
Yes. Our invoices include a service tax number for affected customers. The HSN/SAC code of the services not mentioned in the invoice is 998439, which corresponds to “Other on-line contents n.e.c.”.
DigitalOcean is a non-resident OIDAR service provider, so the format of our GST number is different than the format for resident service providers. This does not affect your ability to claim GST credits or pay the GST under the Reverse Charge Mechanism (RCM).
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.