App Platform Error Code Reference

During your use of the App Platform, when taking actions that create, update, or redeploy your application or components, you may encounter one of the following errors. After reviewing the error code below, you can attempt to follow the suggested troubleshooting techniques.

See some common troubleshooting techniques for App Platform.

Generic Internal Error

Type: InternalError. An internal error occurred. Try reloading or refreshing the page. If you’ve encountered this during a deployment, attempt to manually redeploy your app. Contact support if this persists.

Build Errors

Error Type Reason
Job Failed BuildJobFailed Your build job failed. See the logs for details. Attempt to correct the problem and redeploy your application.
Non-Zero Exit BuildJobExitNonZero Your build job failed because it returned a non-zero exit code. See the logs for details. Attempt to correct the problem and redeploy your application.
Timeout             BuildJobTimeout Your build job failed because it timed out after 60 minutes.
Out of Memory BuildJobOutOfMemory Your build job failed because it was out of memory.
Previous Build Reused PreviousBuildReused Your previous build was reused. For efficiency, this is a normal occurrence when nothing significant has changed between two versions of your application. No user action is required, but to view your latest build logs you may need to go back through your Deployment History.
Rate Limit Reached BuildRateLimit Your build job is being rate-limited due to concurrent build limits. App Platform will automatically retry your build. If App Platform continues to report this error, wait until your other apps have finished building and try deploying your application again.

Database Errors

Error Type Reason
Database Not Available DatabaseNotAvailable Your database is not available.
Database Not Found DatabaseNotFound Your database was not found.
Database Limit Exceeded DatabaseLimitExceeded Your database limit was exceeded.

Deploy Errors

Error Type Reason
Run Command Not Executable ContainerCommandNotExecutable Your deploy failed because your container run command either didn’t exist or was not executable. You can try clearing any custom run commands from your application components’ configurations. Then, after a successful deployment, use the Console functionality in App Platform to test out variations of your run command interactively.
Non-Zero Exit Code ContainerExitNonZero Your deploy failed because your container exited with a non-zero exit code. See the logs for details. Attempt to correct the problem and redeploy your application.
Health Checks ContainerHealthChecksFailed Your deploy failed because your container did not respond to health checks. Learn more about configuring health checks [link].
Out of Memory ContainerOutOfMemory Your deploy failed because your container was out of memory.
Resource Exhausted             ResourceExhausted By default, you’re overall App Platform resource usage is limited per account or team. There are limits on the total # of apps, total memory usage across apps, total CPU count across apps, total # of static sites, total # of domains, and total active build count. If you need any of these limits increased, contact support.