# Billing Most Viewed Billing Articles 01. [Why was my card declined?](https://docs.digitalocean.com/support/why-was-my-card-declined/ "Your card may be declined for a number of reasons, including banking restrictions, unavailable funds, or trying to use a prepaid card.") 02. [Can I have a refund?](https://docs.digitalocean.com/support/can-i-have-a-refund/index.html.md) 03. [How do I update my contact and company details on my invoice?](https://docs.digitalocean.com/support/how-do-i-update-my-contact-and-company-details-on-my-invoice/index.html.md) 04. [I've paid my bill so why aren't my services online?](https://docs.digitalocean.com/support/ive-paid-my-bill-so-why-arent-my-services-online/ "Once you pay a past-due balance, you need to manually turn your resources (like Droplets) back on using the control panel.") 05. [Can I prepay for my support plans?](https://docs.digitalocean.com/support/can-i-prepay-for-my-support-plans/ "No, you cannot prepay for DigitalOcean support plans.") 06. [What if I'm unable to pay my invoice?](https://docs.digitalocean.com/support/what-if-im-unable-to-pay-my-invoice/ "We do not offer extensions, but we can help you find other solutions.") 07. [I don't recognize a charge on my invoice](https://docs.digitalocean.com/support/i-dont-recognize-a-charge-on-my-invoice/ "Download the CSV version of your invoice for more detailed billing information.") 08. [Why don't I see Google Pay as a payment option?](https://docs.digitalocean.com/support/why-dont-i-see-google-pay-as-a-payment-option/ "Google Pay is available on Chromium-based browsers like Chrome, Brave, and Microsoft Edge. Sometimes there are issues with password managers like 1Password. Try these troubleshooting steps if Google Pay isn't visible on your account.") 09. [Why does DigitalOcean require prepayment for PayPal?](https://docs.digitalocean.com/support/why-does-digitalocean-require-prepayment-for-paypal/index.html.md) 10. [Why do I need to enter a payment method?](https://docs.digitalocean.com/support/why-do-i-need-to-enter-a-payment-method/index.html.md) DigitalOcean billing cycles are monthly. Your balance accrues over the course of the calendar month based on [the cost of the resources you use](https://www.digitalocean.com/pricing). We are also required by law to apply [taxes](https://docs.digitalocean.com/platform/billing/taxes/index.html.md) for certain countries. We automatically [invoice](https://docs.digitalocean.com/platform/billing/invoices/index.html.md) and charge your team’s primary [payment method](https://docs.digitalocean.com/platform/billing/manage-payment-methods/index.html.md) on the first day of each month for the previous month’s usage, or partway through the month if you exceed your team’s [usage threshold](https://docs.digitalocean.com/platform/billing/pay-bills/index.html.md#payment-methods-and-due-dates). For consolidated billing, payment, and invoicing, you can group related teams into an [organization](https://docs.digitalocean.com/platform/organizations/index.html.md), and view detailed spend breakdowns by team. ## Payment [How to Pay Your Bill](https://docs.digitalocean.com/platform/billing/pay-bills/index.html.md): Pay bills from DigitalOcean using a credit card, debit card, crypto wallet, third-party provider (like PayPal, Google Pay, or Apple Pay), or a bank account. [How to Manage Payment Methods on DigitalOcean](https://docs.digitalocean.com/platform/billing/manage-payment-methods/index.html.md): How to add, edit, and remove payment methods on your team, including credit cards, debit cards, crypto wallets, and third-party providers. [Late Payments](https://docs.digitalocean.com/platform/billing/late-payments/index.html.md): Our late payment policies for past due accounts and suspended accounts. [Billing Alerts](https://docs.digitalocean.com/platform/billing/billing-alerts/index.html.md): Set up billing alerts to receive email notifications when your monthly usage exceeds an amount you specify. ## Charges [Invoices](https://docs.digitalocean.com/platform/billing/invoices/index.html.md): Invoices list the charges an team has accrued in a given monthly billing cycle. [Promo Codes](https://docs.digitalocean.com/platform/billing/promo-codes/index.html.md): Redeem a promo code to apply credits to your team. [Tax Information by Country](https://docs.digitalocean.com/platform/billing/taxes/index.html.md): We are required by law to apply taxes for certain countries depending on the associated team’s tax location. Registered businesses in certain locations can enter a VAT or GST IDs to remove those taxes from their monthly bills. [Bandwidth Billing](https://docs.digitalocean.com/platform/billing/bandwidth/index.html.md): Consolidated information on bandwidth usage charges for Droplets and other DigitalOcean products. [Pricing Overview](https://www.digitalocean.com/pricing): Pricing details for all DigitalOcean products. ## Reference [Billing API and CLI Reference](https://docs.digitalocean.com/platform/billing/reference/index.html.md): Use the DigitalOcean API and official CLI client, doctl, to programmatically retrieve your balance, invoices, and billing history. [DigitalOcean MCP Server Reference](https://docs.digitalocean.com/reference/mcp/index.html.md): Use the DigitalOcean MCP Server to view and manage account details, billing history, SSH keys, and balances with the DigitalOcean MCP Server. ## Latest Updates ### 11 February 2026 - As of 1 February 2026, DigitalOcean charges Retail Sales Tax (RST) for customers with a tax location in Manitoba. This complies with [Information Bulletin – RST 033](https://www.gov.mb.ca/finance/taxation/pubs/bulletins/033.pdf) issued by the Manitoba Government. Services provided by DigitalOcean to customers located in Manitoba are subject to 7% RST in addition to 5% GST for a total tax rate of 12%. [Learn more about taxes in Canada](https://docs.digitalocean.com/platform/billing/taxes/can/index.html.md). ### 15 January 2026 - To comply with [the City of Chicago’s Personal Property Lease Transaction Tax](https://www.chicago.gov/city/en/depts/fin/supp_info/revenue/tax_list/personal_propertyleasetransactiontax.html), the sales tax rate for customers in Chicago has increased from 11% to 15%. [Learn more about taxes in the United States of America](https://docs.digitalocean.com/platform/billing/taxes/usa/index.html.md). ### 1 January 2026 - To comply with [the Government of the Russian Federation’s 2026–28 budget](https://www.vitallaw.com/news/russian-lawmakers-clear-2026-28-budget-tax-hikes/gdn01172006), the VAT rate for customers in Russia has increased from 20% to 22%. [Learn more about taxes in Russia](https://docs.digitalocean.com/platform/billing/taxes/rus/index.html.md). - To comply with [the Republic of Kazakhstan’s new tax code](https://www.akorda.kz/ru/glavoy-gosudarstva-podpisan-novyy-nalogovyy-kodeks-i-soputstvuyushchiy-emu-zakon-o-vnesenii-izmeneniy-i-dopolneniy-v-nekotorye-zakonodatelnye-akty-respubliki-kazahstan-po-voprosam-nalogooblozheniya-1863237), the VAT rate for customers in Kazakhstan has increased from 12% to 16%. [Learn more about taxes in Kazakhstan](https://docs.digitalocean.com/platform/billing/taxes/kaz/index.html.md). For more information, see [the full release notes](https://docs.digitalocean.com/release-notes/).